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Order Cancellation Policy
Please submit any cancellation by completing our online email
form, or call on our business phone
at (888) 969-0556.
Email cancellations must contain the following: First name,
last name, order number, phone number and email address. This
information must be identical to the information originally
submitted on your order. Please provide contact information so
that we may contact you if we have questions in regards to
canceling your order.
Every effort will be made to accommodate the cancellation of
your order, providing no material and labor expense has been
incurred. In the event a cancellation is received after expenses
have been incurred, order processing will be suspended and a
cost incurred will be provided for a final decision from the
customer.
Warranty Policy
90-Day Warranty
All products (unless specifically stated otherwise), carry an
implied, industry-standard 90-Day warranty against defects due
to manufacturing or failure. Warranty does not include any use
of the product that does not fall into the designed use of the
product as intended by the manufacturer.
Warranty Procedure
We suggest you contact us to determine whether the item is
indeed defective before shipping. Then make an online return
merchandise authorization (RMA) request. See Return Policy for
more details. No phone call or email is necessary!
Shipping Costs
All replacement/repaired products are shipped at our discretion unless a rush
is requested. The cost of such a shipping upgrade is to be paid
by the customer prior to shipment.
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